Payment: Account to be settled on departure. We accept Visa, MasterCard and Switch. There is a 2% charge for all credit cards and overseas debit cards. We accept American Express, there is a charge of 3% for AMEX. There is no extra charge for UK debit cards. For bookings of more than 2 rooms or for long stays of more than one week, a 20% deposit of the full amount will be required on booking.

Cancellation: We need two clear days written advance notice of any cancellation. If shorter or no notice is given we will charge your credit card in full for the first night. If however, the room is relet to another customer we will charge for the shortfall only. Every reasonable effort is made to re-let the room in the event of a short notice cancellation.

Check in/out times: Immediate occupancy of the rooms cannot be guaranteed before 2pm on the day of arrival. Check in by 8.00 pm, later arrivals by prior arrangement only. Rooms should be vacated by 10.30 am on the day of departure unless alternative arrangements have been made.

We regret that we are unable to accommodate pets other than the guide dogs of visually impaired guests.

Ashley Villa reserves the right to alter its published rates and terms and conditions if necessary without notice.